Established in Geneva (Switzerland) and specialized in coach and minibus transport, the company leCar.ch trusted us for the creation of its website.
The stakes were to propose a graphic redesign and to make the customer relationship easier.
The aesthetics of a website is very important: it is the first impression that the Internet user will have of your company. The web design of Atelier Cassis meets two main objectives:
Having a form on your website has several interests :
For leCar.ch, we have created two tailor-made forms: one for the generic contact, and the second for the online quote request. When an user fills in one of these two forms, he receives a confirmation thanks to an e-mail charted in the company's colors. This allows him to be sure that his request has been taken into account. The leCar.ch company also receives the information filled in and can offer a consistent answer thanks to all the elements filled in.
The consumer needs to be reassured before purchasing on the internet.
According to the IFOP, 88% of consumers check online reviews before making a purchase.
We have developed a tailor-made tool for leCar.ch that automatically collects customer opinions. After each service, the customer receives an e-mail inviting him (her) to give his (her) impression. The customer can then evaluate the service using a form. leCar.ch then receives a notification for each notification submitted. It can then add a comment before publishing it. The notices then appear on a dedicated page, and the two most recent notices are displayed on the homepage of the website.
leCar.ch's customers are international. It is therefore essential to offer an English version.
The user can thus switch from one language to another very quickly.
If you wish to entrust us with the creation of your website or if you have any questions, please do not hesitate to contact us. We look forward to chatting with you !
Contact Atelier Cassis